Falkin Limited – Privacy Policy
Effective Date: July 7, 2025
Company Name: Falkin Limited
Registered Address: Arquen House, 4–6 Spicer Street, St Albans, Hertfordshire, AL3 4PQ, United Kingdom
Contact Email: privacy@falkin.com
1. Introduction
This Privacy Policy outlines how Falkin Limited (“Falkin”, “we”, “our”, or “us”) collects, uses, shares, and protects your personal information. It applies when you interact with us through our website, tools, communications, or services.
2. What We Collect
Personal Data You Provide:
- Name, email address, phone number, job title, company name, and any information you submit through contact forms, demo requests, or email correspondence.
Technical Data Automatically Collected:
- IP address, device identifiers, browser type/version, time zone, location, referral source, pages visited, and usage patterns (e.g. time on page or clicks), which may be collected through analytics tools and cookies.
3. How We Use Your Data
| Purpose | Legal Basis |
|---|---|
| Respond to inquiries and demo requests | Contractual obligation |
| Send updates, product news, and marketing | Consent |
| Improve site functionality and user experience | Legitimate interest |
| Comply with legal or regulatory obligations | Legal requirement |
We do not sell or rent your personal data.
4. Data Sharing
We may share your information with:
- Service Providers: who help us deliver services (e.g. analytics, CRM, hosting), under strict confidentiality agreements.
- Authorities: where legally required to comply with obligations or defend rights.
- Successors: in the event of a merger, acquisition, or asset sale, your data may be transferred to the acquiring entity.
5. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access your data
- Correct or delete your data
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us at privacy@falkin.com. We will respond within 30 days of your verified request.
6. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by applicable law. When data is no longer needed, it is securely deleted or anonymized.
7. International Transfers
Your data may be transferred and processed outside the UK or EEA (e.g., in the United States) when we use third-party service providers. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, to protect your information.
8. Security Measures
We use a combination of technical and organizational safeguards to protect your personal data, including encryption, access controls, secure hosting, and regular reviews. However, no system is 100% secure, and we cannot guarantee absolute security.
9. Cookies and Tracking
We may use cookies or similar tracking technologies to enhance user experience, analyze usage, and improve our services. You can control cookie preferences through your browser settings.
9A. Mobile Communications (SMS Programs)
If you use Falkin's mobile services, such as texting CHECK to BSAFE (27233), we will collect your mobile phone number and any message content you send to us. We use this data solely to provide the requested service — for example, to check a suspicious message or number you submit or to send you scam safety responses. Mobile information will not be shared with third parties/affiliates. See Privacy Policy and Terms for details. Standard message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP to any Falkin message. For help, reply HELP. For more details, please review our Mobile Terms of Service.
10. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.” Your continued use of our services constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
Falkin Limited
Arquen House, 4–6 Spicer Street
St Albans, Hertfordshire, AL3 4PQ
United Kingdom
Email: privacy@falkin.com